Case Study: City of Brantford achieves streamlined licensing and improved interdepartmental efficiency with CSDC Inc's AMANDA Licensing

Brantford - Customer Case Study

Brantford struggled with a slow, paper-based licensing workflow and no electronic communication between departments, which hindered billing and finance coordination. CSDC Inc provided AMANDA Licensing to replace the inefficient departmental system and enable electronic, cross-departmental collaboration.

CSDC Inc implemented AMANDA Licensing (and AMANDA Mobile PAL for field inspectors) in 2004, integrating licensing, finance and permitting workflows. The solution introduced configurable expiries, batch renewals, consolidated renewal notices, credential checks and mobile data capture, immediately streamlining work, improving interdepartmental communication and information sharing, and enabling data exchange with Permitting and Development Review.

Brantford