Case Study: Otto Gourmet achieves fast, fully integrated online meat commerce with CSB-System AG

Otto Gourmet serves 65,000 customers faster with CSB-System AG

Otto Gourmet, an online meat retailer specializing in premium products, faced operational and legal complexities in scaling their e-commerce business. They required a robust ERP system to manage their entire goods and information flow. They selected the CSB-System from vendor CSB-System AG, specifically their CSB INDUSTRY ERP software, to address this challenge.

The solution from CSB-System integrated the company's Magento web shop with the ERP via a data warehouse, automating critical functions like real-time inventory checks, pricing, and order processing. This implementation resulted in extremely fast response times, high customer satisfaction, and supported substantial growth. The CSB-System provided complete data availability, becoming an essential daily analysis and planning tool for the business and helping them successfully expand their customer base to over 65,000 private customers.

Otto Gourmet