Case Study: Kugler Feinkost achieves fast, reliable next-day delivery and end-to-end production traceability with CSB-System AG

Kugler Feinkost - Customer Case Study

KUGLER (Kugler Feinkost GmbH) is a family-owned German delicatessen producer founded in 1964, running 260 employees and producing 10,650 tons annually across ~350 SKUs for 1,500 customers. Faced with rapid growth, a move to a 27,000 m² state-of-the-art facility and strict freshness and traceability requirements, KUGLER needed an integrated IT platform to streamline procurement, production, logistics and compliance — provided by CSB-System.

CSB-System implemented its industry-specific M-ERP® software suite (covering procurement, inventory, production, sales, traceability, quality management, automated and mobile data capture, EDI, BI, HR/payroll and more), enabling seamless traceability and optimized workflows. As a result, KUGLER operates efficiently at scale — supporting 60 users, managing 350 products and 1,500 customers, and offering next-day delivery for orders placed before noon — demonstrating faster, more reliable and flexible production and distribution thanks to CSB-System.

Kugler Feinkost

Oliver Kugler

Managing Director