Case Study: South Liverpool Homes achieves reliable tamper-evident communications backup and streamlined email archiving with Cryoserver

South Liverpool Homes - Customer Case Study

South Liverpool Homes is a housing association of about 100 staff managing 3,700 homes and growing. Faced with problems monitoring contact-centre calls, tracking emails and a bloated Exchange server, the organisation needed a tamper-evident, reliable way to capture communications and settle disputes while supporting fair staff management.

They implemented Cryoserver as a backup and email archive, using its audit trail and keyword-search capabilities plus daily processed-mail reports. Cryoserver helped identify users filling Exchange, free up storage, provide evidential records for disputes, and deliver fast, proactive support—results South Liverpool Homes now recommends to other housing associations.

South Liverpool Homes

David Chatterton

South Liverpool Homes