Case Study: Guildford Borough Council improves email search, retrieval and audit trails with Cryoserver

Guildford Borough Council speeds email search and retrieval with Cryoserver

Guildford Borough Council, one of Cryoserver's longest-standing customers, faced challenges in responding to Subject Access Requests (SARs) and Freedom of Information (FOI) requests efficiently. They lacked a sophisticated records management system and had no reliable audit trail for email investigations, which was a concern for both their auditors and staff.

By implementing Cryoserver's email archiving solution, the council gained powerful search and retrieval tools and a secure audit trail for third-party access. The solution lived up to expectations, allowing staff to quickly find old emails and providing auditors with a clear, justified trail for their investigations. Cryoserver enabled the council to confidently reduce its email retention period while improving its response efficiency.

Guildford Borough Council