Case Study: Electrical Contractors Association achieves fast, reliable email archiving and avoids false-claim payouts with Cryoserver

Electrical Contractors Association - Customer Case Study

The Electrical Contractors Association (ECA) relies on high reliability to support its members; its IT lead has used Cryoserver for ten years. Originally deployed for now-expired compliance requirements, Cryoserver is today used primarily for email archiving and to verify historical conversations—helping the ECA and its insurers detect false information and avoid wrongful claim payouts.

Cryoserver’s fast, multi-field search handles roughly 13 million emails with results in seconds and is praised for its usability. The organisation expects adoption to rise from about 50–60% to as much as 90% once mailbox-structure mirroring is available; the IT lead regularly recommends Cryoserver and reports long-term satisfaction and practical savings.

Electrical Contractors Association

Alaric Turner

IT