Case Study: Biom achieves streamlined retail operations with Crstl

BIOM saves hours each week with Crstl

BIOM, a company producing sustainable, refillable cleaning wipes, faced significant operational challenges as it prepared to launch in Target. Their legacy EDI system required extensive manual processes for order retrieval, warehouse routing, and shipment confirmation, creating complexity and delays. This cumbersome setup consumed valuable time that could be spent on their core mission.

By implementing Crstl's EDI automation platform, BIOM streamlined its entire retail operations. The solution provided automated order processing, seamless integrations with QuickBooks and their 3PL RJW, and real-time Slack notifications. Crstl's responsive support drastically reduced manual intervention and resolution times. The result was significant weekly time savings on EDI-related tasks, allowing the team to focus on business growth and innovation.

BIOM