Crown Workforce Management
27 Case Studies
A Crown Workforce Management Case Study
Scottish Healthcare Supplies, a division of NHS National Services Scotland, faced challenges with its previous workforce management system and needed a reliable, flexible solution for time tracking, attendance, and project-based billing for its staff across Scotland. They selected Crown Workforce Management to implement a new Time and Attendance system to improve accuracy and support flexitime.
Crown implemented a modular system with web and wall clocking for 110 employees, supported by comprehensive on-site training. The solution replaced manual timesheets, allowing staff to allocate time directly to project numbers. This resulted in faster, more accurate billing and activity reporting, improved productivity, and better cost control. Crown's flexible design also allows for future expansion with additional modules.