Case Study: NHS National Services Scotland improves time tracking and project management with Crown Workforce Management

Scottish Healthcare Supplies - Customer Case Study

Scottish Healthcare Supplies, a division providing support to NHS Scotland, faced challenges with a previous workforce management system, needing a reliable solution for accurate time tracking, flexitime, and project-based billing for their distributed employees. They selected Crown Workforce Management to implement its Time and Attendance system.

Crown’s solution included web and wall clocking functionality and comprehensive on-site training for 110 employees. This implementation streamlined processes, replacing manual timesheets with electronic ones to improve billing accuracy and project reporting. The modular system also allows for future expansion, with the customer planning to add more Crown modules for activity management and remote worker support.

Scottish Healthcare Supplies

Margaret Wallace

Assistant Director