Case Study: Unilever cuts labour costs with Crown Workforce Management

How Unilever use time and attendance to drive down labour costs

Unilever, a global consumer goods company, faced significant workforce management challenges at its UK ice cream factory. The site relied on an outdated, manual time and attendance system that required four full-time administrators, was inefficient, and lacked visibility into labor costs. Unilever partnered with Crown Workforce Management to implement a smarter solution that could provide detailed activity-based costing and accurate time capture for its 500 employees.

Crown implemented its activity-based Time and Attendance system, which provided real-time visibility into labor allocation across production lines. The results were substantial: Unilever replaced four administrative roles with automation, achieved significant labor cost savings, and reduced absence rates. Crown’s solution also ensured consistently accurate payroll and empowered managers to make better-informed, data-driven decisions for the operation.

Unilever