Case Study: Senate House Library achieves seamless cataloguing and access with Crown Records Management

Senate House Library - Customer Case Study

Senate House Library, the central library for the University of London, faced significant pressure due to its rapidly growing collection of over two million books. This growth was creating a severe space crisis, threatening the library's ability to serve its students and preserve the integrity of its valuable, and sometimes priceless, collections. Crown Records Management was engaged to provide an off-site storage solution that would free up space while maintaining quick access and high service levels.

Crown Records Management implemented a tailored solution utilizing acid-free packaging materials and market-leading stock identification technology to carefully catalog and tag the books. They established a system with two daily deliveries, allowing library staff to request items online for seamless retrieval. This partnership ensured the integrity of the collections was maintained while creating a consistent and efficient service that met the library's needs without reducing the quality of service for students.

Senate House Library