Case Study: NHS Trust achieves centralised medical records management with Crown Records Management

NHS Trust moves 66,000 cartons in 4 months with Crown Records Management

Crown Records Management assisted an NHS Trust facing a significant logistical challenge. The hospital needed to consolidate 22,000 linear meters of medical records, which were stored across three different sites, into a single, newly built central repository. The project required moving the vast quantity of files within a strict four-month timeframe while maintaining an uninterrupted retrieval service for hospital staff.

The solution involved Crown providing all materials, transport, labour, and expertise to manage the entire file transfer. Crown's team meticulously planned the move, conducting site surveys and working closely with the trust's stakeholders. They successfully relocated all files into the new facility, organizing them with a familiar referencing system for easy future access. Crown Records Management completed the project on schedule and within the agreed budget, ensuring the trust's records were centralized and accessible from day one.

NHS Trust