Case Study: a leading FTSE 100 financial services company digitises 2.4 million files with Crown Records Management

a FTSE 100 financial services company digitises 2.4 million files in 10 weeks with Crown Records Management

A FTSE 100 financial services company faced the challenge of digitising 2.4 million paper files stored with five different suppliers within a tight 10-week timeline. The project required strict adherence to security protocols. They partnered with Crown Records Management to implement a bespoke digitisation solution using scanning services with Optical Character Recognition (OCR) technology.

Crown Records Management provided a secure, stand-alone scanning facility and implemented a rigorous quality control process, achieving a 99.8% accuracy rate. The solution enabled easy, instant access to files for the client's staff, resulted in considerable cost savings by eliminating physical transportation, and supported GDPR compliance. The successful project strengthened a partnership that began in 2008.