Case Study: a leading distributor of life and health insurance boosts NetSuite efficiency with Crowe Y-Hire

Leading Distributor of Life and Health Insurance gets a 12-person NetSuite team with Crowe

The customer, a leading distributor of life and health insurance, faced a challenge in managing its NetSuite platform with only a single internal manager. This individual struggled to align the system with evolving standards, handle updates, and find qualified full-time support. They turned to the vendor Crowe and its Crowe Y-Hire program for NetSuite to access a broader team of specialists.

Crowe implemented its Y-Hire program, providing the customer with a dedicated, flexible team of NetSuite experts. The solution offered comprehensive platform optimization, contractual flexibility for managing updates, and significant cost savings compared to hiring full-time staff. The customer gained a full support team, achieved greater process efficiency, and could rapidly implement new solutions, with the finance systems manager reporting high satisfaction and a streamlined workload.