Case Study: NTT DATA streamlines R&D innovation and boosts participation with Crowdworx

NTT DATA Streamlines 250+ R&D Projects and Boosts Participation

NTT DATA, a global IT and business services company, needed a better way to manage its large innovation portfolio and 200–250 R&D projects per year in Germany. Its existing SharePoint-based approach lacked structure, visibility, and reporting, which made it difficult to track projects, evaluate ideas, and encourage broad employee participation. NTT DATA partnered with CrowdWorx to support its innovation and idea management process.

CrowdWorx implemented a unified innovation management system with a Stage Gate workflow, real-time reporting dashboards, targeted idea campaigns, and gamification features such as voting and rewards. The result was greater transparency across the portfolio, more efficient project progression, and higher employee engagement. With CrowdWorx, NTT DATA gained clearer oversight of its innovation activities and improved collaboration across teams.

NTT DATA