Case Study: Pella Corporation achieves 30-minute incident resolution and stronger endpoint and identity protection with CrowdStrike

Pella Augments In-House Security Team with CrowdStrike Managed Services and Identity Protection

Pella Corporation, a nearly 100-year-old U.S. window and door manufacturer, faced rising cybersecurity risk across its on‑premises Oracle ERP and manufacturing environments. With segmented antivirus tools, limited incident visibility, and a small security staff, the company was vulnerable to increasingly organized, identity-driven attacks that could disrupt time‑sensitive production and customer deliveries.

Pella deployed CrowdStrike Falcon Complete managed detection and response and Falcon Identity Threat Protection to cover 5,200 endpoints and 800 servers, gaining continuous visibility and proactive threat hunting. The results: stale and over‑privileged accounts fell by 75%, incident resolution dropped from days to about 30 minutes, and Pella avoided hiring six full‑time SOC staff—transforming security from reactive firefighting to proactive protection.

Pella Corporation

John Baldwin

Senior IT Manager, Cybersecurity