Case Study: Netlify achieves real-time observability at scale with CrowdStrike Falcon LogScale

Netlify Achieves Real-Time Observability at Scale with CrowdStrike Falcon LogScale

Netlify, a remote-first cloud platform used by more than three million developers and companies like Google and Samsung, faced an inflection point when rapid growth overwhelmed its legacy logging system. The patchwork of custom log tools became slow and time-consuming to maintain, and sales and support teams lacked timely, accessible log data to troubleshoot customer incidents.

After evaluating several vendors, Netlify deployed CrowdStrike Falcon LogScale (ingesting logs via Filebeat), gaining a centralized, customizable observability platform with saved searches and dashboards for non-engineering teams. The change delivered real-time log access, faster root-cause discovery, improved uptime, scalable ingestion, and streamlined workflows for engineering, support and sales.

Netlify

Ryan Neal

Principal Engineer