Case Study: Kids with Food Allergies Foundation achieves a thriving, award-winning online support community with Crowdstack Pro

Kids with Food Allergies - Customer Case Study

Kids with Food Allergies Foundation runs an award‑winning online support site for families managing severe pediatric food allergies and faced the challenge of scaling a once‑small listserv into a safe, well‑moderated, information‑rich community. To modernize and better support members, staff and volunteers, they adopted Crowdstack Pro as their hosted community platform to provide forums, resource pages, webinar support and social integration.

Using Crowdstack Pro’s community tools and migration capabilities, Kids with Food Allergies expanded into the largest online support community for families with food allergies, supported by two part‑time staff and about 35 volunteers, plus extensive resources (including a 1,200‑recipe Safe Eats collection). Community metrics—new members, active posters and topics—have grown, member surveys show an overwhelming majority satisfied, and the community even helped trigger a nationwide product recall after several members reported emergency‑room reactions, likely preventing further serious incidents.

Kids with Food Allergies Foundation

Lynda Mitchell

Founder