Case Study: Providence Foundations unifies 15 sites and boosts fundraising with Crowd Favorite

Providence Foundations boosts editorial velocity 30% with Crowd Favorite

Providence Foundations, one of the largest nonprofit health systems in the U.S., faced a critical challenge when a major website redesign project was at risk of failure just one week before launch. Their sprawling network of separate sites also created a confusing donor experience and inefficient, duplicated work for their marketing teams. They engaged digital partner Crowd Favorite for an emergency rescue and a long-term strategic solution, which involved implementing a unified WordPress platform.

Crowd Favorite stabilized the project for a successful on-time launch and then built a sustainable digital foundation. Their solution unified 15 sites onto a single WordPress Multisite platform, introduced a library of reusable content components, and engineered secure CRM integrations for donations. This empowered regional teams to publish content 30% faster, delivered a personalized experience for donors, and provided a frictionless, secure giving process, solidifying Crowd Favorite's role as a trusted, long-term partner.

Providence Foundations