Case Study: Spokane Regional Health District streamlines digital transformation with Crow Canyon Software and NITRO Studio

Spokane Regional Health District - Customer Case Study

Spokane Regional Health District, a government healthcare agency serving 400,000 residents in Spokane, Washington, needed a better way to operate during COVID-19 while coping with limited budgets, paper-based processes, and aging tools like InfoPath Forms and SharePoint 2010/2013 workflows. The district turned to Crow Canyon Software and its NITRO Studio platform in Office 365 GCC, along with Microsoft Teams, to support internal communication and process automation.

Crow Canyon Software helped SRHD replace legacy forms and workflows with modern, cloud- and mobile-friendly automation, and later deployed its IT Help Desk and Project Manager applications for ready-to-use service and project management. The result was a more efficient, secure digital workplace that supported remote work, reduced costs, and improved operations without requiring heavy IT development, helping SRHD better serve the 400,000 people in its community.

Spokane Regional Health District