Case Study: Credit Libanais achieves award-winning, cost-effective e-learning and measurable ROI with CrossKnowledge

Credit Libanais - Customer Case Study

Credit Libanais, a leading Lebanese bank, needed a cost-efficient, learner-centric distance learning solution to standardize and scale training across all white‑collar staff. Working with IQUAD Learning Solutions, they selected the CrossKnowledge Learning Suite and CrossKnowledge content (available in English and French) to deliver a broad catalog of online courses, address time‑management and technology challenges, and ensure continuous role‑based training.

CrossKnowledge was implemented via IQUAD with role‑mapped curricula, interactive modules, compliance and bank‑specific content, and flexible delivery for branches and departments. The rollout delivered measurable results: year‑on‑year monitored ROI described as “very good” to “remarkable,” positive 2013–2014 survey results showing knowledge gains, and recognition with a CrossKnowledge award for Best e‑learning Roll‑out — driving greater executive support and external visibility.

Credit Libanais