Case Study: American Cancer Society improves cancer patient support with CrossComm's AI-powered ACS CARES app

American Cancer Society enhances ACS CARES with CrossComm AI in 2024

The American Cancer Society sought to address the significant challenges faced by cancer patients and caregivers, including navigating complex healthcare systems and coping with social isolation. To empower these individuals with personalized support, they partnered with CrossComm to develop a comprehensive digital tool.

CrossComm designed and developed the ACS CARES mobile application, enhancing it in 2024 with advanced AI capabilities for semantic search and smarter volunteer matching. The solution improved accessibility to essential resources for users in remote communities, provided enhanced emotional support to reduce isolation, and streamlined healthcare navigation. CrossComm's work has set a new standard for patient and caregiver support in cancer care.

American Cancer Society