Case Study: NerdWallet achieves faster, more consistent, bias-free reference checks with Crosschq

NerdWallet - Customer Case Study

NerdWallet, founded in 2009 with roughly 380 employees and planning to add about 100–120 hires this year, struggled with inconsistent, time-consuming reference checks that varied by recruiter or hiring manager and lacked depth, consistent questions, and a usable record. To address this, NerdWallet adopted Crosschq’s automated reference‑checking solution to bring consistency, candid feedback, and a centralized, shareable format to their hiring process.

Crosschq automated the reference workflow, providing consistent question sets, candid responses, and easy-to-share reports for recruiters and hiring managers; NerdWallet typically runs 2–3 references at the offer stage. The result was significant time savings (eliminating back-and-forth scheduling), more useful insights to set new hires up for success, greater consistency in evaluation, and positive internal feedback — with Crosschq’s support team noted as responsive and helpful.

NerdWallet

Yoni Lateiner

Recruiting Lead