Case Study: M3 achieves a 95% reduction in reference-check time and 26% higher candidate satisfaction with Crosschq

How M3 gave time and informative data to their recruiters with Crosschq 360

M3, an industry-leading software provider for hospitality, faced growing hiring volumes that made reference checks slow, disjointed, and uninformative—taking recruiters nearly two hours per candidate and offering little data to inform hiring or onboarding. To streamline the process and improve candidate experience, M3 turned to Crosschq’s reference checking platform and integrated it with their Greenhouse ATS.

Crosschq’s solution let recruiters launch role-specific, customizable surveys that candidates use to collect references, with integration taking just 15 minutes. The results were dramatic: Crosschq delivered a 95% reduction in recruiters’ time spent on reference checks, a 26% increase in candidate satisfaction, 99.9% participation from candidates and references, 34% of reference providers opting into M3’s talent pool, and 36% of hires sourced from under-represented groups—giving M3 faster, richer data to inform hiring and onboarding.

M3

Jeremy Schwartz

Corporate Recruiting