Case Study: Headway achieves 43% higher offer acceptance with Crosschq TalentWall

Headway accessed pipeline diagnostics & achieved 43% increase in accepted offers

Headway, a rapidly growing mental health care company, needed better visibility into its hiring pipeline and more reliable ATS data. The team struggled to surface pass-through rates, collaborate effectively with recruiters and hiring managers, and identify where hiring process improvements were needed. Crosschq’s TalentWall product was used to help address these challenges.

With Crosschq TalentWall, Headway gained clearer pipeline diagnostics, easier data access, and a more intuitive way to manage hiring workflows. The platform helped the team improve consistency in interviews, calibrate interviewers, identify bias, and shorten time-to-hire, while increasing offer acceptance rates by 43% overall and from 50% to 71.4% for engineering, product, and design roles.

Headway

Natalie Dunnege

Head of Talent