Case Study: Midwest Auto Dealership boosts service revenue with CrossCheck Multiple Check

Midwest Auto Dealership boosts repair orders and revenue with CrossCheck Multiple Check

Midwest Auto Dealership's service department faced the challenge of customers needing immediate vehicle repairs but lacking the immediate funds to pay for them. This timing issue often forced service advisors to delay or decline repair work, leading to lost revenue and customer frustration. To address this, the dealership partnered with CrossCheck and implemented its Multiple Check program.

CrossCheck's solution allowed customers to pay with multiple checks, providing short-term payment flexibility without risk to the dealership. The service department saw meaningful improvements, including more approved repair orders, higher average revenue, and better customer satisfaction. By using CrossCheck, the dealership converted more customer conversations into completed work that would have otherwise been turned away.