Case Study: Onboardify achieves faster bug resolution and consistent cross-browser user experience with CrossBrowserTesting

How Onboardify Found The Perfect Cross-Browser Testing Platform

Onboardify, led by CEO Vik Chaudhary, is a San Francisco–based SaaS serving thousands of clients that relies on a top-notch user experience across browsers and devices. Their main challenge was aligning Development and QA—especially with remote teams and time zones—so they could quickly reproduce and decide on customer-reported issues; Chaudhary chose the CrossBrowserTesting platform (live testing, screenshots, and automation) as the first tool the company purchased to solve this.

CrossBrowserTesting enabled Onboardify to reproduce bugs on the exact browsers and devices customers use, improving Dev–QA communication, speeding resolution of support tickets, and making remote onboarding straightforward. The result was immediate ROI—Chaudhary says the product “practically pays for itself in seconds”—with measurable gains in efficiency, faster validation of user experience, and a clear plan to expand automated testing using CrossBrowserTesting.

Onboardify

Vik Chaudhary

Chief Executive Officer