Case Study: DocPlanner achieves real-time appointment booking with Cronofy Calendar API

DocPlanner schedules appointments in under a minute with Cronofy

DocPlanner, a global healthcare platform serving millions of medical professionals, faced the challenge of building a real-time, two-way calendar sync feature for its SaaS solution. This was necessary to prevent double-bookings and accurately reflect doctor availability across services like Google Calendar and Office 365. Developing this complex functionality in-house would have taken their team months, so they turned to Cronofy and its Unified Calendar API.

By implementing Cronofy's API, DocPlanner integrated full calendar sync, allowing doctors to connect their calendars and giving patients a real-time view of availability for self-service booking. The solution reduced administrative workload for healthcare staff and enhanced the patient experience with reliable reminders. As a result, appointments can now be scheduled in under a minute. Cronofy enabled this robust functionality to be built in just a few weeks, saving significant development time.

DocPlanner