Case Study: National Food Distributor achieves faster incident response and tighter security with Critical Start's MOBILESOC

A national food distributor was looking to outsource its security operations and began an exhaustive search for just the right partner

The National Food Distributor sought to outsource its security operations and evaluated major IT firms before selecting Critical Start for a more agile, customer-centric approach. They chose Critical Start’s Managed Detection and Response (MDR) service, which leverages the Zero-Trust Analytics Platform (ZTAP) and the MOBILESOC iOS/Android app to meet their need for a tailored, responsive security operations capability.

Critical Start implemented a customized MDR engagement and deployed MOBILESOC so SOC staff can monitor and investigate alerts from their phones, rather than being tied to laptops. As a result, the customer gained tighter security, faster response times, reduced attacker dwell time, and improved SOC efficiency and team satisfaction.