Case Study: University of South Australia improves campus safety with CriticalArc SafeZone

University of South Australia improves campus safety for 32,000 students and staff with CriticalArc

The University of South Australia, with its large, dispersed student population across six campuses, faced significant challenges in providing round-the-clock security and effective emergency communication. The university partnered with CriticalArc to address gaps in incident response, the high cost of installing fixed help points, and the unreliability of its existing mass notification system.

CriticalArc implemented its SafeZone solution, a cloud-based app that gives students a mobile help point and provides security teams with real-time command and control capabilities from their smartphones. This eliminated the need for expensive new infrastructure and SMS messaging, resulting in significant capital and operational savings. The solution improved safety for 32,000 students and staff, enabled more efficient security team coverage, and provided a reliable, cost-effective mass notification system.

University of South Australia