Case Study: University of Kent achieves faster emergency response and improved campus safety with CriticalArc's SafeZone

University of Kent - Customer Case Study

The University of Kent, a rapidly expanding UK university with around 20,000 students and 3,500 staff across campuses in Canterbury, Medway and several European centres, needed to give people easier access to support, improve incident responses and introduce targeted mass communications. To meet these priorities it selected CriticalArc’s SafeZone™ solution to provide a simple, location-aware channel between students/staff and the university control room.

CriticalArc rolled out SafeZone in May 2016, giving users a panic button, lone-worker check-ins, and location sharing (with bus-tracking and international coverage in development), linking anyone in need directly to the Canterbury control room. The system has sped up first-aid and medical responses (for example enabling almost immediate assistance for an epileptic student), improved centralised control across locations, helped verify patrols, and now supports safety for the university’s 20,000 students and 3,500 staff.

University of Kent

Steve Woollcott

Head of Security