Case Study: University of Arkansas achieves faster emergency response and improved campus safety with CriticalArc SafeZone

University of Arkansas Turns to SafeZone to Enhance Student Safety

The University of Arkansas, a main campus of 378 buildings across 512 acres serving nearly 30,000 students and 4,500 staff, needed to modernize public-safety technology for command-and-control, officer safety, emergency call/response, lone-worker protection and mass communications while preserving user privacy and encouraging sign-up. After reviewing options, the University of Arkansas Police Department selected CriticalArc’s SafeZone solution.

CriticalArc implemented SafeZone—including OmniGuard command-and-control and geolocation capabilities—giving dispatchers real-time visibility of officers and checked-in users to coordinate fast responses. The system helped prompt responses and measurable outcomes: several suspects were safely apprehended during active pursuits, paramedics were routed quickly to a medical emergency at a crowded SEC game, and a coordinated swift-water rescue delivered life-saving assistance during a flash flood; UAPD also reports growing community sign-up, increased anonymous tip reporting, and cost-effective panic-alarm coverage.

University of Arkansas

Captain Gary Crain

University of Arkansas Police Department