Case Study: CQUniversity transforms safety and emergency response across campuses with CriticalArc’s SafeZone

Safety and Security Culture Transformed at Central Queensland University

CQUniversity, a national university operating 25 campuses across five states, faced fragmented systems for mass communication, lone‑worker protection and emergency calls and needed better coordination between security, occupational health & safety, communications and IT as well as stronger links to emergency services. To address this, CQUniversity selected CriticalArc and its SafeZone service as a single, multi‑platform safety and incident‑management solution.

CriticalArc deployed SafeZone across CQUniversity so OHS and security jointly operate the system, providing geo‑precise situational awareness, faster dispatch, targeted notifications, and support for PEEPs and vulnerable students. The rollout delivered major cost savings versus disparate systems, transformed safety and security culture across all sites, improved protection for lone and at‑risk workers, enabled rapid medical responses and scaled quickly across 25 campuses while improving coordination with emergency services and drill performance.

CQUniversity

Scott Bowman

Vice-Chancellor