Case Study: Newcastle University achieves consistent global campus safety and up to 50% faster response with CriticalArc's SafeZone

Newcastle University - Customer Case Study

Newcastle University, a world-class civic university with campuses in Newcastle, London, Malaysia and Singapore, needed a consistent, scalable way to protect students, staff and visiting NHS employees across its international estate, during after-hours activity and for lone workers. To meet that challenge it adopted CriticalArc’s SafeZone safety and security solution.

CriticalArc implemented SafeZone’s mobile and desktop apps with geo‑fencing and centralized situational awareness, integrating the platform into the university’s IT network to expand coverage (including new Singapore facilities) at no extra cost. The deployment improved after-hours monitoring and muster capabilities, protected lone workers, and delivered measurable benefits — including up to 50% faster incident response times — giving Newcastle University a consistent, measurable approach to campus safety.

Newcastle University

Shed Coulthard

Estates Security Manager