Case Study: Seattle Indian Health Board achieves HIPAA-compliant cybersecurity and 24/7 threat monitoring with Critical Insight MDR

Seattle Indian Health Board - Customer Case Study

Seattle Indian Health Board, a community health clinic serving Native people, faced growing cybersecurity risk as its outreach programs expanded and its small IT team lacked the staff and visibility to monitor the network around the clock. After a HIPAA risk assessment from **Critical Insight**, the organization found critical security gaps putting its systems and data for about 6,000 patients at risk.

To address this, **Critical Insight** implemented its Managed Detection and Response (MDR) service, installing collectors at clinic sites and routing logs to its SOC for 24/7 monitoring and expert analysis. The solution gave SIHB security capabilities comparable to much larger organizations at a lower cost than hiring 2-3 full-time analysts, improved HIPAA oversight through monthly executive reports, and freed the IT team to focus on patient care while supporting stronger partnerships and data sharing with greater confidence.

Seattle Indian Health Board

Andre Dixon

IT Manager