Case Study: Optimum Energy boosts security and compliance with Critical Insight MDR

Optimum Energy - Customer Case Study

Optimum Energy LLC, an energy efficiency company serving large enterprises and public institutions, needed to modernize its cybersecurity approach. With an outdated intrusion detection system, its IT team was manually reviewing alerts and spending too much time on false positives, while also working toward SSAE 16 compliance. Critical Insight helped Optimum Energy improve detection and reduce risk with managed security support.

Critical Insight built a plan to support Optimum Energy’s audit needs and deployed Critical Insight Managed Detection and Response alongside regular penetration testing. The solution helped the company pass its SSAE 16 SOC 2 Type 1 audit, answer customer security questionnaires more confidently, and free up IT time for internal training and sales support. Critical Insight analysts now review logs from 38 systems generating more than 10 million events per month, and Optimum Energy reports no intrusions since partnering with Critical Insight.

Optimum Energy LLC

Daniel Kratz

Information Systems Manager