Case Study: Kootenai Health achieves 24/7 network security visibility with Critical Insight Managed Detection and Response

Kootenai Health - Customer Case Study

Kootenai Health, a hospital and clinic network serving patients 24×7×365 across Idaho and the Inland Northwest, needed a stronger security posture as it expanded across three states and welcomed a new CIO. With a two-person IT security team, the organization lacked the manpower and tools to monitor threats and intrusions around the clock. Kootenai Health turned to Critical Insight for Managed Detection and Response, along with vulnerability scanning support.

Critical Insight implemented MDR and Continuous Vulnerability Identification, giving Kootenai Health visibility into network traffic and helping detect previously unknown activity so the team could remediate issues faster. The partnership improved confidence in network monitoring and vulnerability management, and the organization’s leadership saw clear value from the fixes and findings.

Kootenai Health

Adam Holloway

IT Security Manager