Case Study: Swoon boosts fill rates and pink lemonade sales with Crisp

Swoon boosts store fill rate by 12% with Crisp

The customer, Swoon, a zero-sugar beverage company, faced a challenge with muddled visibility into its supply chain. Tracking inventory across various retailers was time-consuming and involved wrangling siloed reports from different vendor portals. To gain better visibility and properly execute order fulfillment, Swoon turned to the vendor Crisp and its retail data platform.

By implementing Crisp, the Swoon team gained a user-friendly platform to track inventory and fill-rate reports. This saved them hours each week and provided actionable data. Using Crisp, they achieved a 12% year-over-year increase in average fill rate to stores and successfully executed a nationwide product rollout. The solution also led to measurable sales impacts, including a 127% sales increase for a new product at a major retail giant and a 234% increase at a leading natural foods retailer.

Swoon