Case Study: RxSugar optimizes supply chain forecasting with Crisp

RxSugar keeps its supply chain sweet with Crisp

RxSugar, a fast-growing sugar alternative brand founded by CEO Steve Hanley, needed a better way to manage supply chain complexity as demand surged and allulose remained in limited supply from a small group of manufacturers. With products expanding across thousands of stores and dozens of e-commerce channels, the team struggled to pull reports from retailer and distributor portals and wanted a single view of aggregated retail data to guide omnichannel planning. They turned to Crisp for a unified retail dashboard and data visibility.

Using Crisp, RxSugar was able to automatically consolidate sales data across distributors and retail channels, giving the team daily insights into sales, distribution, inventory, and voids by geography, product, and banner. The result was a major improvement in planning and execution: RxSugar extended its ordering horizon from next-day to 12-week lead times, saved time previously spent downloading reports, and improved distribution management while supporting a consistent omnichannel customer experience.

RxSugar

Steve Hanley

CEO and Founder