Case Study: Readypower Group achieves rapid, reliable incident communications and improved staff and passenger safety with Crises Control

Readypower Group - Customer Case Study

Readypower Group, a specialist rail and infrastructure services provider operating from multiple UK hubs, faced a critical communications gap during incidents: there was no reliable way to send timely updates to field employees and stakeholders. Ad-hoc use of WhatsApp suffered from connectivity problems, group management issues and no simple way to confirm who had received or read messages. To resolve this, Readypower Group implemented Crises Control’s critical incident notification and management platform.

Crises Control provided a four-channel emergency mass notification solution that lets Readypower Group send real-time alerts, track acknowledgements, renotify non-responders and ensure no users are missed. The platform’s rapid, reliable communication and easy onboarding have improved the speed and clarity of incident updates, enhanced staff and passenger safety, and enabled Readypower Group to expand use into disaster recovery and regular daily communications.

Readypower Group