Case Study: Leading UK Government Scientific Agency achieves rapid, secure and auditable critical communications with Crises Control

Leading UK Government Scientific Agency - Customer Case Study

Leading UK Government Scientific Agency, a public sector body with more than 5,000 employees across a central head office and regional sites, needed a secure, reliable way to distribute urgent, safety‑critical communications and maintain an auditable record of who had received and understood them. They chose Crises Control’s critical incident notification and management platform to meet that need.

Crises Control deployed its multi‑channel platform (hosted on UKCloud via G‑Cloud), enabling immediate notifications to all staff or targeted expert teams, attachment of multimedia assets, and automated audit trails. The solution delivered measurable impact for the agency—rapid, secure distribution across 5,000+ employees, verifiable delivery and individual acknowledgements, and improved assurance and compliance for critical communications.