Case Study: Leading Oil & Gas Company achieves rapid, reliable incident notifications and stronger business continuity with Crises Control

Leading Oil & Gas Company - Customer Case Study

Leading Oil & Gas Company, a major EMEA producer of liquified natural gas with 600+ staff across its head office and plant, needed a reliable critical incident notification solution to protect supply continuity and speed incident response. To address this, they engaged Crises Control and its critical incident notification platform to ensure rapid, secure alerts to response teams, employees and stakeholders.

Crises Control implemented its multi‑channel platform, provided blended remote and on‑site onboarding (including a five‑day visit and a 30‑participant user acceptance test), and trained administrators to automate messages, preload incident responses and run virtual exercises. The result is greater assurance that critical messages are delivered and acknowledged quickly and securely, improved preparedness through measurable response‑time exercises, and an ongoing support relationship with Crises Control’s 24/7 helpdesk and account management.