Case Study: Leading Luxury Hospitality Development Company achieves scalable, secure critical-incident communications with Crises Control

Leading Luxury Hospitality Development Company - Customer Case Study

Leading Luxury Hospitality Development Company, a major luxury tourism project in the EMEA region, needed a scalable critical-incident notification platform to manage complex construction risks now and the operational risks of a future resort employing up to 14,000 people. The customer chose the Crises Control critical incident notification and management platform to provide secure, reliable communications across multiple locations and incident types.

Crises Control deployed its multi-channel platform, allowing the Risk and Compliance team to send immediate, targeted alerts to individuals, teams, sites or the entire workforce, while creating an automatic audit trail for compliance. The solution—backed by over 200 incident templates, live onboarding/training and 24/7 support from Crises Control—gave the customer measurable scalability (up to 14,000 employees), faster, more assured message delivery and clear visibility of who received and acknowledged alerts.