Case Study: Hyde Park Residence achieves tailored crisis management and user-friendly onboarding with Crises Control

Hyde Park - Customer Case Study

Hyde Park, a hospitality residence in Mayfair, needed to adapt its emergency and operational processes to a new platform while keeping services seamless for residents. Crises Control, a critical incident notification and management platform, stepped in to provide the solution, delivering training and hands-on support to align the system with Hyde Park’s existing procedures.

Crises Control implemented its crisis communications platform with comprehensive onboarding, a built-in library of step-by-step procedures, and dedicated account management with round‑the‑clock support. The tailored system made workflows more user-friendly, increased staff confidence in handling incidents, and ensured Hyde Park’s processes were mirrored precisely in the platform for faster, more reliable response.

Hyde Park