Case Study: Beale & Company achieves rapid mobile staff alerts and acknowledgements with Crises Control

Beale & Co - Customer Case Study

Beale & Company, a specialist law firm with offices in London, Bristol, Dublin and the Middle East, needed a mobile-first emergency communications capability to replace a desktop-only incident notifier. The firm required a simple, easy-to-use solution that could reach staff in the UK, Ireland and UAE and provide an acknowledgment function to confirm staff safety. Crises Control was chosen to meet those needs.

Crises Control deployed its critical incident notification platform and integrated it into Beale & Company’s Business Continuity Plan, enabling mass mobile alerts, acknowledgment requests and use for events such as IT outages. The platform was used successfully during a live incident soon after rollout — staff were reached on personal mobile devices across regions and acknowledgements were obtained, delivering faster, verifiable communication. Onboarding was straightforward and supported by Crises Control’s responsive account team and 24/7 helpdesk.

Beale & Company

Victoria Hinds

Head of Facilities