Case Study: Elevate Clinical achieves faster EDC entry and query resolution with CRIO virtual study coordinators

A CRIO Case Study

Preview of the Elevate Clinical Case Study

Using Virtual Study Coordinators for EDC Entry and Query Resolution to Speed Up Data Access and Cleaning

Elevate Clinical, a Texas-based network of clinical research sites, needed to protect its clinical research coordinators' time so they could focus on patient recruitment and retention. Their challenge was to still fulfill the contractual obligations of entering data into the EDC system and resolving data queries promptly. They worked with the vendor CRIO to address this.

CRIO’s eSource technology enabled a new operating model. Elevate Clinical set up its own in-house, global EDC team to manage data entry and query resolution, effectively offloading these tasks. The measurable results from a similar implementation showed outstanding outcomes, including EDC entry occurring 10x faster than the industry average and a 97% query response rate within three days. This solution from CRIO freed up site staff to focus on higher-value activities while delivering superior performance to sponsors.


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