Case Study: Colon Free Zone achieves faster trade document processing with CrimsonLogic’s DMCE

Colon Free Zone - Customer Case Study

The Colon Free Zone Administration, operator of the second-largest free trade zone in the world, faced significant inefficiencies due to its manual, paper-based system for processing import and export documentation. This process created a backlog of up to 12 months, with each transaction taking four hours to complete, which hindered operational growth and service delivery. To digitize its administrative system and increase efficiency, the organization partnered with vendor CrimsonLogic.

CrimsonLogic implemented its Electronic Commercial Movement Declaration System (DMCE), a customized electronic documentation platform. The solution automated the filing process, reducing transaction times from four hours to just 3-10 minutes and enabling 24/7 submissions. This resulted in the elimination of the documentation backlog, supported an annual business growth of 12.7%, and significantly improved data accuracy and customer satisfaction for the Colon Free Zone.

Colon Free Zone

Marcelio Smith

Chief Information Officer