Case Study: Watson Clinic improves performance reviews and employee feedback with CRG emPerform

Watson Clinic replaces 300 paper reviews with emPerform

Watson Clinic, a Florida-based medical provider, faced challenges with its manual, paper-based performance review process. The system was administratively burdensome for HR, resulted in inconsistent evaluations, and lacked year-round feedback capabilities. To address this, Watson Clinic selected CRG emPerform's performance management software to automate and improve its talent management.

By implementing emPerform, Watson Clinic eliminated paper, automated the routing of reviews, and integrated goals and frequent check-ins into the process. The solution from CRG emPerform provided better consistency and structure, improved employee feedback and accountability, and significantly reduced the time HR spent on administrative tracking. This has helped the clinic better coach, develop, and retain its valuable staff.

Watson Clinic