Case Study: Southern Insurance Underwriters Inc. achieves streamlined, automated performance management and significant time savings with CRG emPerform

Southern Insurance Underwriters Realizes Automated and Streamlined Employee Performance Management with emPerform

Southern Insurance Underwriters (SIU), a family-owned managing general agent founded in 1964, faced a fragmented performance management process built on spreadsheet appraisal forms. Manual weighting and scoring, frequent file changes, no status tracking, and missing information made reviews time-consuming, inconsistent, and difficult for HR to manage.

SIU selected emPerform for its configurability, usability, and compensation functionality and completed a rapid remote implementation. emPerform automated workflows, scoring/weighting, notifications, ongoing feedback journals, and reporting dashboards—resulting in significant time savings, more frequent and consistent reviews, and full visibility into appraisal status. SIU is now preparing to extend the system to a fair, automated pay-for-performance program.

Southern Insurance Underwriters Inc.

Rebecca Rice

Human Resources Specialist