Case Study: Forensic Technology achieves streamlined, multi-lingual on-site performance management and improved feedback with CRG emPerform

Leader in Ballistic Identification Technology 'Targets' Employee Performance Using emPerform

Forensic Technology, a pioneer in automated ballistic identification with a global team of 200+ engineering, forensic, and law‑enforcement professionals, faced a broken paper‑based performance review process. Managers struggled to find current goal documents for a geographically dispersed, bilingual workforce, and the company needed an online, secure, easy‑to‑use system that would integrate with Microsoft Dynamics GP without a large capital outlay.

After evaluating multiple vendors, Forensic Technology implemented emPerform on‑site. The platform delivered bilingual, Dynamics‑integrated performance appraisals, goal management and 360° feedback, came in under budget, and improved manager–employee communication, tracking of objectives, reporting and succession planning.

Forensic Technology

Joanna Quart

Manager of Business Support